REQUEST A REFUND
Aspect Sun Physical Range
Advanced Skin Technology has issued an urgent recall for Aspect Sun Physical Sun Protection SPF 50+ and Aspect Sun Tinted Physical SPF 50+ due to preliminary testing results suggesting that the SPF level of these two products is unlikely to meet the labelled SPF rating.
As a brand committed to sun safety and skin health, we are not satisfied with these outcomes and wish to act immediately.
We have been working closely with the Therapeutic Goods Administration (TGA) and are now implementing an Urgent Recall on the two products below.
If you have purchased either of the affected products from the batch numbers listed below, you are eligible for a full refund or credit.
| Affected product | Batch Numbers | AUST L | Expiry Date |
| Aspect Sun Physical Sun Protection SPF50+ | A2450, A2190, A1958, A1492 | 365276 | All current |
| Aspect Sun Tinted Physical SPF50+ | A2451, A2191, A1976, A1629 | 389983 | All current |
Please note: No other products in the Aspect Sun range are impacted and these remain available for sale
How to claim your refund
Clinics and retailers who have purchased products from the specified batches may request a direct refund or credit note via the form below. Refunds will be processed within 14 business days. To facilitate a smooth process, please ensure you have also submitted a Customer Acknowledgement Form here
Need Help?
If you have any questions or need assistance, please contact our customer care team at astreception@advskin.com.au or visit our update page.
We sincerely apologise for any inconvenience this may cause and thank you for your understanding and continued support.
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